Last Updated: January 2026
1. Introduction
Barcelona Hire Car ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with GDPR and Spanish data protection laws.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, address
- Booking Information: Pickup/dropoff locations, dates, times, flight/train numbers
- Payment Information: Processed securely through Stripe (we do not store card details)
- Usage Data: IP address, browser type, pages visited, time spent on site
3. How We Use Your Information
Your information is used to:
- Process and manage your bookings
- Communicate with you about your transfers
- Send booking confirmations and updates
- Improve our services
- Comply with legal obligations
- Send promotional emails (with your consent)
4. Legal Basis for Processing
We process your data based on:
- Contract: To fulfill our service obligations
- Consent: For marketing communications
- Legitimate Interest: For service improvement and fraud prevention
- Legal Obligation: For tax and accounting purposes
5. Data Sharing
We may share your information with:
- Drivers: To complete your transfer
- Payment Processors: Stripe for payment processing
- Service Providers: Email services, booking systems
- Legal Authorities: When required by law
We never sell your personal data to third parties.
6. Data Security
We implement appropriate security measures including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits
- Limited employee access to personal data
7. Data Retention
We retain your personal data for:
- Booking data: 7 years (for accounting and legal purposes)
- Marketing data: Until you unsubscribe
- Usage data: 2 years
8. Your Rights Under GDPR
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Object to processing for marketing purposes
- Withdraw Consent: At any time
9. Cookies
We use cookies to improve your experience. See our Cookie Policy for details.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children.
11. International Transfers
Your data is primarily stored within the EU. If transferred outside the EU, we ensure appropriate safeguards are in place.
12. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated revision date.
13. Contact Us
For privacy-related questions or to exercise your rights:
- Email: Barcelonahirecar@gmail.com
- Phone: +34 656 269 013
14. Supervisory Authority
You have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) if you believe your data protection rights have been violated.